My mom loves it.
I bought this bag as a gift for my 81 year old mother who is still pretty active. It holds just the essentials she needs when I take her shopping (phone, wallet, keys, tissues, etc.). The crossbody strap is comfortable and keeps the bag safely against her side. The purpose of this bag was to keep her from wanting to put her purse in the shopping cart while shopping which was just a pick pocket waiting to happen. Mission accomplished 👍🏻