Strap is good Customer service terrible!
I put the Bag I bought for my wife in the cart added a first time customer discount code. I went back to add a strap and a wallet. Upon checkout did not notice the first time discount code dropped off. On other sites like Lenovo and Leroy Merlin their carts retain this type of information. Here at Pac Safe it is probably purposely designed in to drop off. I should have checked so my fault for trusting. I contacted customer service to ask if it was possible to be refunded just the discount amount to my credit card, a simple operation! They said they can not help me and can do nothing else. I will buy equivalent brands from now on.