Shipping Info

Pacsafe offers multiple shipping options to fit your needs. We cannot guarantee shipping times, but will do our best to get your items to you as quickly as possible. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

You can always reach out with any concerns. For help on your order, please contact us via ussupport@pacsafe.com.

Read our order & shipping FAQ's
International shipping via multiple carriers
Estimated arrival in 2-7 business days
Depending on destination and courier of choice, delivery times vary.
 
*Not available for PO Boxes

We currently ship to: Hong Kong, Albania, Algeria, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Brazil, British, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chad, Chile, China, Colombia, Cook Islands, Costa Rica, Côte d'Ivoire, Croatia, Curaçao, Cyprus, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Eswatini, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hungary, Iceland, India (Except Ladakh), Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Malta, Martinique, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Norway, Oman, Pakistan, Palestinian Territory, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Republic of Cameroon, Reunion, Romania, Rwanda, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Vincent, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Timor Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, Wallis And Futuna, Zambia, Zimbabwe

Please note: We cannot offer shipping estimates for deliveries to Alaska, Hawaii, PO Boxes, and rural/remote delivery areas. Pacsafe is not responsible for any lost/stolen packages.

Delivery Estimates: We offer several methods for delivery, which have various delivery times dependent on your location.

Orders typically ship within 1-2 business days. Orders ship according to carrier dates of availability and Hong Kong holiday schedules. Once your order ships, you will receive an email with information to track your package. Carriers may vary depending on shipping type and destination.

Pacsafe ships internationally with FedEx, UPS, DHL, SF and other tier 1 couriers. Most orders received before 12pm Hong Kong Time will arrive within 2-7 business days, however these times may vary due to inclement weather, inaccessible delivery locations, or other factors.

You will pay for the product, the duty and tax, and the cross-border delivery in a single checkout on the Pacsafe website. The total cost is guaranteed - it is pre-calculated and pre-paid so you won’t receive any bills from the shipping company or a customs invoice. There may be times where we will need additional information from you to clear your shipment through customs. Please ensure your information in checkout is accurate and customs is able to reach you during the delivery window.

Pacsafe.com reserves the right to offer promotional shipping prices to any country at any time and may not match the promotional across ship to countries. Taxes and duties are calculated at checkout and are not subject to promotion or refund.

If you need further assistance or cannot find the answer you're looking for, please don't hesitate to contact us

GLOBAL SHIPPING: 2-7 BUSINESS DAYS - FREE SHIPPING > HK$299 TO HONG KONG

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