Thank you so much for your detailed feedback—we’re delighted to hear that the bag has been a great companion for both your daily use and international travels!
Regarding the strap, we understand how important it is to keep it securely in place. To help with this, we recommend sliding the buckle closer to the stopper on the strap. This adjustment should help hold the end firmly and prevent it from flapping around.
If you’d like, we’d be happy to share a short instructional video to guide you through the process—just let us know!
We also truly appreciate your suggestion about adding an open outside pocket for quick cellphone access. We’ll be sure to pass it along to our product development team for future consideration.
Thanks again for your continued support and thoughtful insights!